The Farmers Insurance Group
Farmers Insurance Group is a very successful insurer headquartered in Los Angeles, California (USA). It is wholly owned by the Zurich, Switzerland company, Zurich Financial Services. Farmer’s is an industry leader; it is one of the largest insurance companies in the United States, providing personal lines property and casualty insurance policies to over ten million families throughout most states.
The company was founded in the late 1920’s by John C. Tyler and Thomas E. Leavey. Both were men with rural backgrounds who believed that ranchers and farmers were a better insurance risk than people living in urban areas. Their first automobile insurance policy was sold in 1928.
Farmer’s provides automobile, motorcycle, recreational vehicle, homeowners and life insurance policies, as well as many financial services. It also sells those valuable Personal Umbrella Policies (PUPs). It provides personal as well as business insurance policies.
In 2009, the Farmers Insurance Group bought 21st Century Insurance from AIG, making Farmers one of the three largest personal insurance companies in the United States.
In the early part of this century, Farmers apparently struggled with its customer service reputation, earning a terrible review from Consumer Reports in 2003. However, Farmers went on to win the JD Powers award for Call Center Customer Service Exellence in 2005, 2006 and 2007.
In February 2011, it was announced that Farmer’s Insurance Group signed a thirty year contract agreeing to sponsor a new football stadium to be built in downtown Los Angeles (the city in which the company is headquartered). The NFL has approved this deal, even though Los Angeles does not yet (as of winter 2011) officially own a professional football team.
Farmers Insurance Group has a long history and is prepared for future growth. It seems to have the required financial assets to position themselves for an even larger share of the U.S. insurance market. If you are someone shopping around for an insurance policy, it would probably be worth your while to get a quote from this company also. It doesn’t cost you anything to get a quote, and you could be pleasantly surprised.
If you have ever worked for the Farmers Insurance Group, or owned a policy with them, our readers would love to hear from you. What did you think about this company? What did you like, or dislike? What is your impression of their customer service? Please share your insights or personal story with the rest of our insurance community. Just fill out the web form below to get started. Thank you.
This article is written for informational purposes and is not intended to take the place of competent local legal counsel. The writer is not associated with the Farmers Insurance Group or any of its affiliates.
Read our other insurance company reviews.
Other articles that may interest you:
An Explanation of the Insurance Company's Claims Process
Why Bother with Buying Automobile Insurance?
An Explanation of the Personal Umbrella Policy (PUP)
First Party Insurance Coverages vs. Third Party Insurance Coverages
What to do if You Have been in an Accident
An Explanation of Uninsured or Underinsured Motorist Coverages
Gap Coverage Explained
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