California Reader Comments on Allied Insurance and Glass Coverage

by GR
(California )

I recently had the great opportunity to have my windshield broken by a flying rock on the freeway. While taking my BMW to the dealer for some maintenance items, I got a quote from the BMW Dealer to replace my windshield. Of course it was pricy. When I had my agent call for the claim I received a claim number and then called the number provided. Well guess who answered?. Safelite glass Company: they are the glass replacement people for Allied (poor choice) unfortunately.

I was asked the usual and summary questions. I provided the quote from the dealer $1789.00. I was greeted with "we will pay 635.00 towards your windshield", to which I said "NO!" I called my agent and explained what happened. To my benefit when I insured my 2 BMW'S the agent gave me OEM replacement coverage. This 50.00 option saved me the total cost of my windshield except for my $100.00 deductible. The dealer replaced my windshield and everything is good.

FYI: If you drive expensive cars please get the OEM coverage. It will save you a lot of time and expense. As for Safelite; after talking to them I'd never have them touch my lawn mower. Their customer service is really bad and they do not use OEM glass; it is AFTER MARKET....BEWARE.... I think Allied should really take a look at whom they get to represent them. Everything is first class with Allied except this. I was really surprised and dismayed with the glass part of Allied. Step it up Allied!.

This article is approved for informational purposes and is not intended to take the place of competent local legal counsel.

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